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Any problems loading CR67 Collector's Edition blu-ray

timmertimmer
edited February 2012 in Merchandise Posts: 4,622
I'm wondering if anyone else has had problems loading this disc in their blu-ray player. I've ordered two of them now. Amazon sent me a replacement, but neither will load. Same problem with both discs. What happens is that a disclaimer screen loads first, followed by the Fox Home Video motion-graphic bit, followed by a blue warning screen and that's it and then the screen goes black. The counter locks at zeros and none of the blu-ray remote controls will work, other than eject disc. This is the point where the movie menu should display.
At first glance I'm thinking, maybe my 16 month-old player is breaking down, but it still loads every other blu-ray I own, and has always played anything I rented, so why not this brand new, just released blu-ray? Very strange.

Comments

  • craigrulescraigrules
    Posts: 284
    is it wrong region?
  • DarthDimiDarthDimi Behind you!Moderator
    Posts: 24,129
    Probably not since in my experience there wouldn't even be a disclaimer screen.
  • Samuel001Samuel001 Moderator
    Posts: 13,355
    Maybe the Blu-ray player needs a firmware update? Sometimes this can only cause a few discs not to work but you may just have one of those titles @timmer.

    Let us know how it goes - keep us updated.
  • timmertimmer
    edited February 2012 Posts: 4,622
    Thanks for the feedback. Could be in need of a firmware update, but its only 16 months old. Blu-ray players are a nuisance. Now I'm afraid to rent anything in case it won't load.
    I think I'll haul it out to the manufacturer's depot along with the CR67 blu-ray and politely complain............. that it won't play the damn disc. Grrrr. :)
    FYI, the offending machine isToshiba BDX2100KC Manufactured date: July 2010. Paid $149.99 at Best Buy Oct2010.
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